Bilingual Claims and Customer Service Specialist (French and English required)About the company.Our client is a well-established Canadian business with a strong reputation for reliability and thoughtful customer care. They value consistency, teamwork, and creating a workplace where people feel supported and appreciated every day.About the job.This is a steady, office-based role in Orangeville that focuses on thoughtful, detail-oriented customer support. Most of your day will involve handling email inquiries and reviewing requests, with only minimal phone work. It is ideal for someone who enjoys calm, structured work and takes pride in getting the details right.About the team.You will be joining a close-knit, welcoming group led by a highly supportive manager who genuinely cares about their team. People here help each other, share knowledge, and create a positive environment where everyone can do their best work.What You’ll DoYou will play a key role in helping customers by reviewing requests, resolving questions, and ensuring everything is handled accurately and professionally. Your bilingual communication skills will help create a smooth and reassuring experience for every client.ResponsibilitiesReview and process requests, including warranty-related casesMaintain accurate and confidential customer records using internal systemsLearn and navigate company tools and programs with confidenceProvide clear,



helpful information in both French and EnglishSupport ongoing projects and administrative tasks as neededParticipate in a structured on-call rotation with additional compensationQualificationsFluent in both French and English, written and spokenPrevious customer service experienceComfortable using computers and learning new systemsStrong attention to detail and organizational skillsClear communicator with a calm and professional approachAble to work independently and collaborativelyReliable, consistent, and team-orientedBenefitsCompetitive pay of $24-$27 per hourFull-time hours with a predictable schedule (no weekends or evenings)Paid on call work is remoteComprehensive benefits packageSupportive onboarding and trainingOpportunity for partial remote work after trainingAdditional compensation for on-call rotationWhy Work with UsThis role offers stability, balance, and a genuinely positive workplace. If you are looking for a position where expectations are clear, the team is supportive, and your contributions are valued, this is an excellent fit. You will be part of a team that respects your time, encourages collaboration, and provides a steady environment where you can thrive.Disclosure: "Bilingual Source uses artificial intelligence (AI) technology to assist in screening and assessing applicants for this position. This technology helps us match your unique language skills and skilled experience with the specific needs of our clients. Final hiring and interview decisions continue to be made by our human recruitment experts. "Vacancy: This is an existing vacancy with immediate availability.

📌 Bilingual Claims And Customer Service Specialist - $24 - $27 An Hour (Orangeville)
🏢 Bilingual Source
📍 Orangeville