Transform customer experiences with Concentrix as a Bilingual Customer Service Representative in Oshawa, ON. Engage with customers, providing effective solutions for their inquiries and product needs.
This in office role at Concentrix is perfect for individuals who are fluent in both English and French and have a passion for customer service. You will facilitate communication with North American customers, handle warranty queries, and build relationships while demonstrating empathy. Join a Fortune 500 company and become part of an award-winning culture.
Key Responsibilities:
• Welcome customers and explain product offerings
• Handle various call types professionally
• Assist customers with vehicle warranties and recalls
• Listen attentively and build rapport with members
• Deliver exceptional customer experiences with a smile
Requirements:
• Fluency in French and English
• 1 year of customer service experience preferred
• High School Diploma or equivalent
• Proficiency in multitasking in fast-paced environments
• Computer proficiency with Windows applications
Bring your bilingual skills and dedication to customer service to Concentrix in Oshawa.
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