Assist members and clients, listen to their needs, handle their requests and answer their questions
Help members/clients choose and get the most of their tools and channels based on how much independence and automation they want.
Help close sales, process transactions and follow up as needed.
Ensure member and client satisfaction
Take phone calls, handle information requests and forward them to the right person
Seize business opportunities and help increase sales through solicitation.
Requirements Trade school diploma in a related field
A minimum of one year of relevant experience
Knowledge of French is required
Available to work Monday to Friday, including one evening per week.
Core Competencies Demonstrates robust customer service skills by assisting members and clients with their needs, ensuring satisfaction, and effectively processing transactions.



Proficient in French, with the ability to communicate clearly and seize business opportunities to enhance sales.
Highest-signal resume keywords Customer Service
Sales Processing
French Language Proficiency
Client Satisfaction
Business Opportunity Identification
ATS Optimization Keywords Hard Skills Sales Processing
Transaction Handling
Client Assistance
Information Request Management
Soft Skills Active Listening
Communication
Problem Solving
Certifications & Qualifications Trade School Diploma
Industry Keywords Client Satisfaction
Business Opportunities
Independence and Automation

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📌 Sales and Service Agent (Quebec City)
🏢 Jobtailor
📍 Quebec City