Job Description
We invite you to join the world of luxury hospitality atFairmontJasper Park Lodge,asour new Bike Technician. As a Bike Technician, you will be responsible for maintaining, repairing, and preparing bicycles to ensure a safe, high-quality riding experience for guests.

Responsibilities

Consistently offer professional, friendly and engaging services

Follow departmental policies, procedures, safety and service standards

Inspect, maintain, and repair a fleet of Devinci and Trek bicycles, including mountain, road and e-bikes

Diagnose mechanical issues and perform timely, high-quality repairs and tune-ups

Prepare bikes for daily guest use, ensuring safety and optimal performance

Manage inventory of tools, parts, and supplies; coordinate reorders as needed

Maintain a clean, organized workshop and adhere to safety standards

Assist guests with basic bike fitting, adjustments, and usage guidance

Support rental operations and collaborate with recreation and guest services teams to ensure a positive user experience

Follow all safety and sanitation policies

Other duties as assigned

Qualifications

Previous experience as a bike technician or in bicycle repair (professional or advanced hobbyist), with Devinci and Trek brands an asset

Strong knowledge of bike components, maintenance techniques, and repair tools

Familiarity with -- systems is an asset





Excellent attention to detail and commitment to safety

Customer service mindset with solid communication skills

Ability to work in a fast-paced, outdoor-oriented environment

Relevant certifications (e.g., bike mechanic certification) are an asset

Excellent communication and organizational skills

Strong interpersonal and problem solving abilities

Highly responsible & reliable

Ability to work well under pressure in a fast-paced environment

Benefits

Subsidized staff accommodation assistance provided

One complimentary meal per shift in our staff cafeteria

Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide

Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise & Whistler (subject to availability)

Comprehensive wellness platform for employee mental health and wellbeing support

Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Fairmont Jasper Park Lodge Golf Course

Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events

Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,700 properties with Accor

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📌 Bike Technician (May to October) (Alberta)
🏢 Fairmont Hotels and Resorts
📍 Alberta