Join TD Canada Trust as a Customer Service Associate Trainee in Saint-Jérôme, Quebec, and enhance your career in personal banking. Assist customers with financial needs and promote our banking services.

In this trainee position, you will connect with customers daily to address their inquiries and guide them towards the right contacts within our team. Your input on customer interactions will be crucial for developing lasting relationships and ensuring customer satisfaction at the branch.

Key Responsibilities:
• Provide day-to-day advice and service transactions
• Direct customers to appropriate contact persons
• Support team with cash handling and transactions
• Participate in process improvements for operational excellence
• Handle documentation ensuring adherence to regulations

Requirements:
• High School diploma and/or 1+ years of relevant experience
• IFC or equivalent certification required soon after
• Proficient in MS Office and relevant software
• Ability to work independently with effective time management
• Robust customer engagement and communication skills

Your proactive customer service approach will contribute significantly to TD's mission!
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📌 Customer Service Associate Trainee in Banking (Quebec City)
🏢 TD
📍 Quebec City