Become a Customer Service Expert in Fort McMurray, specializing in oil and gas. This role emphasizes client interaction and the use of advanced computer systems to provide exceptional service.

As a full time representative, you will deliver ongoing support and manage complex customer inquiries related to our oil and gas services. Your role involves comprehensive documentation and resolution of complaints, all while ensuring a smooth billing process and accurate financial transactions. Join us to enhance client satisfaction in a setting that demands attention to detail.

Key Responsibilities:
• Provide accurate information and resolution to customer inquiries
• Handle billing arrangements, refunds, and service explanations




• Log complaints and perform follow-ups with clients
• Document and prepare invoices and work orders reliably
• Conduct research to expand service knowledge and troubleshoot issues

Requirements:
• 2 years to less than 3 years of relevant experience
• Completion of a college or non-university certificate program
• Familiarity with inventory control software
• Proficient English communication skills
• This role requires on-site work only

Utilize your customer support skills within the thriving oil sector and make a significant impact.
#J-18808-Ljbffr

📌 Customer Service Expert for Oil Industry (Alberta)
🏢 Edmonton Valve & Fitting
📍 Alberta