Duties for three part - time family physicians two of the doctors have special interest in dermatology
Greet and check-in patients, ensuring a positive and welcoming experience
Answer phone calls, schedule appointments, and assist with patient inquiries
Maintain patient records and update with JUNO electronic medical records (EMR) system
Assist with billing and coding tasks as needed
Coordinate referrals to specialists and follow-up appointments
Prepare examination rooms, sterilize equipment, and stock supplies
Provide administrative support to healthcare providers as necessary

-Willingness to learn about skin care products and aesthetic treatments and may be considered for commission pay for sales.

Requirements
High school diploma or equivalent required; associate's degree preferred
Previous experience in a medical office setting is highly desirable
Proficiency in using phone systems and handling multiple phone lines
Familiarity with EMR software - Juno OSCAR or medical software like it is a plus
Computer skills such as using SR Fax, Microsoft Word




Knowledge of medical terminology and ability to interpret and transcribe medical documentation accurately
Strong organizational skills and attention to detail for maintaining patient records and scheduling appointments for existing patients and referred patients.
Excellent communication skills, both verbal and written, for interacting with patients, healthcare providers and other MOAs
Ability to handle sensitive information with confidentiality and adhere to HIPAA regulations
Solid customer service skills for providing exceptional patient care at the front desk

Please note that this is not exhaustive and additional duties may be assigned as needed. We offer competitive compensation based on experience. *

If you meet the above requirements and are eager to join our team, please submit your application through our online portal. We look forward to reviewing your qualifications.

Pay: From $27.00 per hour

Advantages
In office parking

Education:
Secondary School (preferred)

Work Location: In person

📌 Medical Office Assistant Victoria
🏢 Dr Carol Ng
📍 Victoria