Administrative & Operations Assistant

Location: Calgary, Alberta
Status: Full Time

The Charton Hobbs Group is a well-established, highly reputable national wine and spirits agency representing some of the world’s leading premium brands. Through Charton Hobbs and Authentic Wine & Spirits Merchants, we work with suppliers, customers, and partners across Canada to bring exceptional wine and spirits brands to market.

We are seeking a dependable and personable Administrative & Operations Assistant to join our Calgary, AB office on a full-time basis. This front-office role is ideal for someone who enjoys working in a collaborative setting and takes pride in providing excellent customer service while supporting the day-to-day administrative and operational needs of the office.

The successful candidate will support front office operations, administrative activities, sales support, and warehouse functions. This is a fast-paced, hands‑on role requiring strong organizational skills, attention to detail, the ability to multitask, and a positive attitude.

Key Responsibilities
Reception & Office Administration

Maintain a professional and welcoming front office environment

In-office hours: Monday to Friday, 9:00 AM - 5:00 PM

Answer and direct incoming phone calls

Manage incoming and outgoing mail, courier deliveries, and faxes

Ensure boardrooms are clean, organized, and meeting-ready

Coordinate lunches and refreshments for visiting suppliers and sales meetings, including setup and cleanup

Assist with accommodation bookings for out-of-province guests, including sales team members

Assist with coordination of the company’s annual Holiday party

Administrative Support

Coordinate courier shipments and package distribution

Order and maintain office and kitchen supplies

Support the maintenance and operation of office equipment, including printers, photocopiers, computers, and telephones

Process invoices and coding through Concur in accordance with established procedures

Sales Support





Prepare weekly sales and inventory summaries for sales teams

Assist the sales department with printing and other administrative requests

Warehouse Support
Assist with warehouse operations, including:

Shipping and receiving

Preparing shipments and pallets

Packaging boxes and gift baskets

Creating shipping documentation online

Local deliveries

Maintaining an organized and efficient warehouse environment

Kitchen & Common Areas

Maintain cleanliness and presentation of the kitchen and boardrooms throughout the day

Load and run the dishwasher at the end of each workday

Qualifications & Requirements
Experience

Previous experience in a receptionist, administrative assistant, or office support role preferred

Skills

Excellent telephone and communication skills

Strong organizational and multitasking abilitiesProficiency with Microsoft Outlook, Word, and Excel

Familiarity with courier and shipping systems

Ability to work independently and as part of a team

Strong attention to detail and a proactive approach to supporting business needs

Physical Requirements

Ability to lift and carry packages up to 15 kg

Comfortable packing and moving shipping boxes

Why Join Charton Hobbs?
As a family-owned enterprise with a century of experience, Charton Hobbs offers a unique opportunity to be part of a legacy in the Canadian beverage alcohol industry. We are committed to building great brands and fostering long-term relationships with our partners and employees.

Additional Information
The above information is representative of the work performed in this position but is not all-inclusive. The omission of a specific duty or responsibility does not exclude it from the position if the work is similar or related to the essential responsibilities of the role. This job description will be reviewed periodically as part of the performance management process.

The Charton Hobbs Group is an equal opportunity employer and welcomes candidates from diverse backgrounds to apply. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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📌 Administrative & Operations Assistant (Alberta)
🏢 chgroup
📍 Alberta