Join Helical Pile Solutions as a M365 Application Support Analyst in Calgary and play a crucial role in managing enterprise applications and enhancing user support services. As an Application Support Analyst, you will report to the Team Lead, Business Applications, directly impacting workplace efficiency. This role entails managing, optimizing, and supporting Microsoft 365 applications alongside various business tools relevant to our deep foundations projects. Key Responsibilities:
Configure and customize M365 applications per organizational needs
Act as the primary contact for ERP software support
Resolve application issues and provide user training
Document application configurations and maintain knowledge bases
Oversee performance monitoring and application health Requirements:
3+ years of experience in application support
Education in Computer Science or equivalent experience
Proficient with Microsoft 365 services
Experience with estimating and field-related software
Excellent problem-solving and communication skills Bring your technical expertise and customer focus to elevate Helical Pile Solutions’ application management.

📌 Application Support Analyst Role Calgary
🏢 Helical Pile Solutions
📍 Calgary