Drive customer satisfaction as a Customer Service Representative. You will respond to inquiries through phone, email, or in-person, ensuring effective issue resolution and follow-up as needed.

This role requires you to analyze customer service needs and provide routine and some complex solutions. With 2-4 years of experience, you'll support our customers through problem resolution, processing payments, and liaising with technical departments when necessary.

Key Responsibilities:
• Assist customers with inquiries and concerns efficiently
• Process payments for cash account customers accurately
• Research and resolve customer issues for satisfaction
• Provide backup for sales counter inquiries as needed

Requirements:
• High School diploma or equivalent is essential
• College diploma preferred for added qualifications
• 2-4 years of relevant experience required
• Solid interpersonal skills to interact within a diverse environment
• Proficient in MS Word, Excel, and email communication

Enhance your customer service skills and engage effectively with clients in this rewarding role.
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📌 Customer Service Representative Role (Manitoba)
🏢 CSS
📍 Manitoba