Elevate the customer experience at our Ottawa location as an Inside Sales and Customer Service Representative. Engage with inbound inquiries while fostering strong relationships in a collaborative team workplace. This role is an opportunity to grow in a grassroots organization within the apparel and textile industry.
You'll be the initial point of contact for customers, ensuring their needs are met while supporting inside sales efforts. The emphasis is on building trust and positivity in each interaction while collaborating with production and administrative teams. Key Responsibilities:
Handle inbound customer inquiries professionally
Support inside sales activities effectively
Collaborate with teams to ensure accurate order processing
Utilize Adobe Suite tools to manage customer files
Develop robust relationships with diverse clientele Requirements:
Minimum 2 years in customer service or sales
Strong English communication skills, written and verbal
Proficient in Adobe Suite file manipulation
Customer-focused with a professional approach
Interest in the textile and apparel sector Bring your enthusiasm and customer-first mindset to support our energetic team in Ottawa.