Elevate your customer service career with Intact as a Part-Time Customer Accounts Representative in St. John's, Newfoundland. Serve brokers and clients in a dynamic, hybrid call center environment while managing billing inquiries effectively.

As part of a growing hybrid team, you will deliver exceptional support to our clients, addressing their billing needs with clarity and professionalism. You will ensure compliance with call center metrics while embracing opportunities for personal and qualified growth in this rapid-paced role.

Key Responsibilities:
• Respond to customer billing inquiries via phone
• Meet call center metrics for service levels
• Assist with account updates and payment schedules
• Promote self-service tools to enhance customer experience
• Maintain high standards of accuracy in work

Requirements:
• Minimum one year in customer service, ideally in a call center
• Prior billing experience is a strong asset
• Effective oral and written communication skills
• Detail-oriented and able to prioritize workload
• Eligible to work in Canada

Bring your customer service expertise to the forefront and thrive in a rewarding role at Intact.
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📌 Part-Time Customer Accounts Representative at Intact (Newfoundland and Labrador)
🏢 belairdirect
📍 Newfoundland and Labrador