About the Role

As a Host, you will play an essential role in setting the tone for our guests’ experience. You will help create a warm and inviting atmosphere by welcoming guests, managing the flow of service and ensuring each visit begins on a positive note. This role requires strong communication, attention to detail, and the ability to stay organized in a fast-paced environment while working closely with the front-of-house team to deliver exceptional hospitality.

Key Responsibilities
Serve as the first and last point of contact for every guest, creating a welcoming and positive first impression from arrival to departure
Greet and acknowledge all guests within 30 seconds while providing attentive and professional service
Manage the OpenTable floor plan, reservations, walk-in lists, and guest queue to ensure smooth and efficient seating flow




Assess guest needs and direct them between full table service and the Cafe counter experience based on their preferences and estimated wait times
Provide accurate wait time estimates and proactively communicate updates to guests
Monitor table pacing and the 90-minute dining timer in Clover to support productive table turnover
Communicate section flow, guest needs, and pacing updates with servers and the Manager on Duty to ensure a seamless guest experience
Handle guest inquiries and concerns with professionalism, ensuring every interaction reflects the standards and hospitality of the restaurant

Qualifications
Previous restaurant experience required
Smart Serve certification required
Strong communication and multitasking skills
Ability to work in a fast-paced setting and stay organized under pressure
Availability to work versatile shifts including weekdays, weekends and holidays

📌 Host Toronto
🏢 The Food Dudes
📍 Toronto