Elevate guest experience in Vancouver as a Guest Services Manager with Fairmont Pacific Rim. Lead a agile team in providing exceptional service from arrival to departure. This role reports to the Director of Rooms and focuses on ensuring excellence in guest services. You'll manage various teams, including Door, Bell, and Valet, while upholding Forbes 5 Star service standards.

Your responsibilities encompass hiring, training, and liaising with VIPs to ensure seamless experiences for guests. Key Responsibilities:
Uphold Forbes 5 Star service standards daily
Lead and manage the Guest Services Team effectively
Coordinate with departments for smooth guest experiences
Oversee training and operations of valet department
Develop and implement onboarding SOPs for arrivals Requirements:
Minimum two years luxury hospitality experience
Solid interpersonal and communication skills
Highly organized and result-oriented mindset
Previous hotel management experience preferred
Proficiency in Opera Cloud and Windows applications Shape exceptional guest experiences alongside a talented team at Fairmont Pacific Rim in Vancouver.

📌 Guest Services Manager At Fairmont Pacific Rim Vancouver
🏢 Accor Hotels
📍 Vancouver