Enhance client interactions as a Client Experience Representative with NVA Canada. Your role involves greeting clients, addressing inquiries, and managing patient admissions seamlessly.

As a key player at NVA Canada, you will provide excellent customer service while processing incoming and outgoing patient information. Your responsibilities will include answering calls, scheduling appointments, and managing client documentation within our practice management software. You will also maintain a clean and welcoming client waiting area and escalate complex inquiries to senior staff when necessary.

Key Responsibilities:
• Greet clients and respond to their questions promptly
• Process patient admissions and payment transactions
• Answer phone calls,



screening for service needs
• Document and maintain client information efficiently
• Monitor the cleanliness of the client waiting area

Requirements:
• Minimum 1 year of customer service experience
• Proficiency with practice management software
• Solid communication and interpersonal skills
• Ability to escalate complex issues appropriately
• Commitment to fostering an inclusive environment

Bring your expertise in client relations to NVA Canada, ensuring excellent service and support.
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📌 Client Experience Representative NVA Canada (Newfoundland and Labrador)
🏢 NVA Canada
📍 Newfoundland and Labrador