Drive customer satisfaction as a Customer Care Specialist with Swish in Dartmouth, NS. Your effective communication and problem-solving skills will ensure top-notch service for our clients.

In this essential role, you will manage inquiries, resolve customer issues, and utilize your extensive product knowledge to enhance their experience. You will play a vital role in promoting Swish’s high-quality cleaning solutions while ensuring accurate order processing and timely follow-ups with customers.

Key Responsibilities:
• Assist customers by identifying their needs and recommending products
• Process orders efficiently, ensuring accuracy in the system
• Engage customers proactively to promote recent products




• Manage customer complaints and provide solutions
• Ensure prompt shipping of mailed orders and record keeping

Requirements:
• 1-2 years of experience in a customer-facing role
• Basic skills in customer service and communication
• Strong technical skills, especially with MS Excel
• Experience with CRM and other sales technologies
• Detail-oriented approach to invoicing and reporting

Deliver exceptional service and contribute to Swish’s mission of cleanliness and safety.
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📌 Swish Customer Care Specialist (Nova Scotia)
🏢 Swish Maintenance
📍 Nova Scotia