Become a pivotal member of the Claims Operations team at Intact as a Customer Service Representative in Calgary. This hybrid role emphasizes effective communication and customer advocacy.

Intact is currently seeking a Customer Service Representative for its operations in Calgary, offering a hybrid arrangement post-training. You will engage with various teams, manage claim processes, and ensure timely communication. The ideal candidate will possess strong organizational skills and a customer-driven mindset essential for success.

Key Responsibilities:
• Support day-to-day operations of Claims Department
• Review and open recent claims from FNOLs received
• Triage and assign claims based on urgency
• Process claims-related payments accurately
• Document claims and interactions clearly

Requirements:
• Previous customer service or sales experience preferred
• Insurance experience is a considerable asset
• Strong organizational and communication skills
• Ability to work in a fast-paced environment
• Must be eligible to work in Canada

This role emphasizes customer service excellence, claims management, and effective communication within Intact's hybrid work model.
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📌 Operations Customer Service Representative Calgary (Alberta)
🏢 PVH (Tommy Hilfiger/Calvin Klein)
📍 Alberta