The RIMOWA Retail Support Associate is responsible for assisting the store team in all operational duties to help increase store productivity and performance.
Job responsibilities Reports to Store Manager ensuring work duties are accurately performed
Monitors the flow of all shipments and ensures prompt follow up with discrepancies
Assist with yearend inventory counts including preparation
Determine appropriate methods of shipping and prepare relevant paperwork as needed
Ensure all stock areas are neat, clean and orderly per company standard
Responsible for completing basic luggage repairs using small hand tools
Perform box counts and validate against bills of lading, ensuring discrepancies, shortages or damages are reported immediately
Assist selling floor with product placement and stock recovery
Complete transfer forms
Receive merchandise onto selling floor




Ensure cash wraps are fully stocked with operational supplies as per store readiness
Ensure accurate tracking and placement of all paid goods.
Perform deliveries as requested
Assist client advisors on the sales floor as needed
Utilize the R-client tool to connect with clients regarding their repairs or to propose new products when appropriate
Handle any recent projects as required by the management team or business need
Profile High School diploma or equivalent
Detail oriented, task focused
Professional, strong communication skills both verbal and written
Excellent problem-solving skills, positive attitude, team player
Ability to work varied hours/days, including nights, weekends and holidays
Must be able to lift large boxes up to 25lbs repeatedly

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📌 Retail Support Associate, Yorkdale (Ontario)
🏢 RIMOWA
📍 Ontario