A growing security services organization is seeking a

Senior Account Manager

to oversee a portfolio of security service contracts and client relationships across the region.

This opportunity is ideal for an experienced professional from the

security industry

who understands the realities of contract security operations and has a proven track record managing client accounts, site teams, and service delivery.

The successful candidate will act as the primary point of contact for clients while working closely with Operations Managers, Site Supervisors, and frontline security personnel to ensure service excellence across multiple accounts.

The Role This is a highly visible, relationship-driven position focused on the management and retention of security service contracts.

You will spend significant time meeting with clients, visiting sites, supporting operations teams, and ensuring contractual commitments are being delivered to a high standard.

This is not a behind-the-desk account management role. The ideal candidate enjoys being in the field, solving problems, building relationships, and supporting operational teams.

You Will Be Responsible For

Managing a portfolio of security services accounts and contracts

Serving as the primary point of contact for clients

Conducting regular client meetings and site visits

Supporting Site Supervisors and Operations teams to ensure service excellence

Addressing client concerns and resolving escalations

Coordinating staffing and operational support when required





Monitoring account performance and contract compliance

Driving client retention and long-term relationship growth

Ensuring service delivery aligns with client expectations and contractual requirements

Building strong relationships with both clients and internal stakeholders

Ideal Candidate

3+ years of account management, operations, or leadership experience within the

contract security industry

Experience managing security guard contracts and client accounts

Strong understanding of security operations and service delivery

Proven ability to build and maintain client relationships

Experience working closely with Site Supervisors, Operations Managers, and frontline personnel

Strong communication, problem-solving, and conflict-resolution skills

Comfortable working in a fast-paced environment

Highly accountable and capable of operating with a high degree of autonomy

Valid driver's license and willingness to travel locally for client and site visits

What Success Looks Like The organization is looking for someone who:

Takes ownership of their accounts

Builds trust with clients and operational teams

Thrives in a quick-moving environment

Wants to grow into future leadership opportunities

For Strong Performers For strong performers, this role offers a clear progression path into:

Director

VP-level opportunities

Established organization with an entrepreneurial culture

High level of autonomy and decision-making authority

Location

Combination of office, client meetings, and site visits

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📌 Senior Account Manager (Vancouver)
🏢 Foresight Recruitment Group
📍 Vancouver