Senior Operations Manager page is loaded## Senior Operations Managerremote type: Onsitelocations: Toronto, ONtime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 9, 2026 (6 days left to apply)job requisition id: JR **Who We Are** For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.**Mission Statement** The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.**Job Description:****Position Purpose**The Senior Operations Manager of the Ontario Distribution Centre (ODC) is responsible for providing leadership and directing the delivery of day-to-day operations. This includes formulating strategy, improving performance and budgeting. The Senior Operations Manager gives oversight to managers and staff providing front line and external partner agencies with the merchandise needed. Responsible for ensuring that all programs operate in accordance with The Salvation Army’s internal standards and relevant legislation.**Key Accountabilities**· Lead ODC operations, setting strategic direction and ensuring alignment with The Salvation Army’s mission, vision, values, and divisional goals.· Drive organizational growth and program integration by developing and executing strategic initiatives that maximize impact and revenue.· Oversee budgeting, financial planning, and resource allocation to ensure sustainable and efficient operations.· Manage human resources, including hiring, onboarding, performance management,



training, and compliance with organizational and legal standards.· Foster a high-performing culture by coaching, mentoring, and supporting staff and volunteers to achieve organizational objectives.· Ensure health, safety, and regulatory compliance across all operations, including workplace safety protocols and OHSA requirements.· Direct property and facility management, including maintenance planning, contract approvals, tenant relations, and secure, functional premises.· Build and maintain strong relationships with internal and external stakeholders, partners, donors, and vendors to support ODC objectives.· Implement effective administrative systems, policies, and procedures for reporting, data management, inventory control, and compliance.· Promote program excellence through continuous improvement, monitoring outcomes, and ensuring alignment with organizational mission and community needs.**Education and Experience Qualifications**· Completion of a three-year University Degree in a related field, or an equivalent combination of education and experience.· Valid Ontario “G” Driver’s License with satisfactory driver’s abstract; Food Safety and First Aid/CPR certifications are assets.· Minimum of five (5) years of progressive experience, including executive management in distribution and logistics within the food services sector, with responsibility for budgeting, resource management, and staff supervision.· Demonstrated experience working in the not-for-profit sector and engaging with community partners.· Proven ability to lead, coach, and motivate employees and volunteers while maintaining health, safety, and operational standards.· Excellent oral, written,



and interpersonal skills; able to build strong relationships with staff, volunteers, and external partners.· Proficiency in Office 365 programs and robust analytical, mathematical, and problem-solving abilities.· Maintains integrity, confidentiality, and professionalism; demonstrates cultural sensitivity and respect for diversity.· Self-motivated, accountable, and able to foster a cooperative team environment, providing constructive feedback and resolving conflicts effectively.· Demonstrates understanding of and support for The Salvation Army’s mission and values; willing to undergo applicable background checks and screenings.**Compensation:**The target hiring range for this position is $66,831.48 to $83,539.35 with a maximum of $100,247.22.Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.The Salvation Army will provide reasonable accommodation upon request. Please email ** **if you have a need for any accommodation and we will be pleased to discuss this with you.Our employees are motivated by the fulfillment and meaning they experience as they serve people in need across Canada and Bermuda. Whether at the front-lines or in a support role, as part of our team you’ll work alongside a diverse and skilled group of purpose-driven professionals, empowered to provide exceptional service. We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, receive health and dental benefits, paid vacation and sick time, RRSP’s, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth. If you're looking for a career that allows you to find meaning, make an impact, and one that challenges you to grow and become the best version of yourself, join our dynamic team. There is a place for everyone to belong at The Salvation Army.#J-18808-Ljbffr

📌 Senior Operations Manager - C$66,831 - C$83,539 A Year (Toronto)
🏢 The Salvation Army
📍 Toronto