Explore a rewarding career at TD as an Ottawa-based Contact Center Representative, focusing on delivering superior customer service. Engage with clients through calls, providing them with the essential banking support they need.

In this critical role at TD, you will act as a reliable contact for customers, resolving their inquiries while offering personalized support. By meeting performance metrics and continually enhancing your expertise through training, you’ll contribute significantly to TD's customer satisfaction goals. Majority of your work will be remote, complemented by in-person events for team cooperation.

Key Responsibilities:
• Deliver outstanding service support during customer interactions
• Resolve inquiries at first point of contact with care




• Achieve customer experience and compliance targets
• Actively engage in skill-building training sessions
• Navigate various banking technologies quickly

Requirements:
• High School Diploma or equivalent required
• Exceptional customer service and listening capabilities
• Multitasking skills in a digital workspace
• Experience in call centers or similar fields preferred
• Positive attitude when handling challenges

Embrace the chance to develop your career and expertise at TD’s agile contact center.
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📌 Ottawa Contact Center Representative at TD (Quebec City)
🏢 TD
📍 Quebec City