Customer Experience Associate at TD Canada Trust (Alberta)

Customer Experience Associate at TD Canada Trust (Alberta)

11 Aug
|
TD
|
Alberta

11 Aug

TD

Alberta

Elevate customer service with TD Canada Trust as a Customer Experience Associate in Tsuut'ina, Alberta. Focus on establishing solid customer relationships and promoting effective banking solutions.

This role requires a dynamic professional ready to assist customers with their banking needs. As a Customer Experience Associate, you will engage customers in service transactions, provide essential digital education, and guide them to the right personnel for their financial queries. You will play a crucial role in fostering customer confidence in their banking journey.

Key Responsibilities:
• Provide daily advice on banking needs and services
• Ensure customers are directed to the right contacts
• Assist with educating customers on digital banking




• Handle cash and transactions with accuracy
• Propose enhancements for better customer experiences

Requirements:
• High School diploma and 1+ years in related work
• IFC certification required within first 90 days
• Proficiency in MS Office and branch software
• Established communication skills with a focus on clients
• Self-motivated with exceptional organizational skills

Drive effective customer engagements and promote lasting financial relationships at TD.
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📌 Customer Experience Associate at TD Canada Trust (Alberta)
🏢 TD
📍 Alberta

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