Part-Time Bilingual Customer Service Specialist (Quebec City)

Part-Time Bilingual Customer Service Specialist (Quebec City)

11 Aug
|
New Roots Herbal
|
Quebec City

11 Aug

New Roots Herbal

Quebec City

Enhance your customer service skills with Nutritional Fundamentals for Health Inc. This part time role focuses on managing customer inquiries and promoting health products effectively.

Nutritional Fundamentals for Health Inc. is in search of a motivated Bilingual Customer Service Specialist. The position requires three years of customer service experience and emphasizes strong communication in English and French. You will engage directly with clients, handle orders via multiple channels, and maintain customer files with utmost organization.

Key Responsibilities:
• Process orders through phone, online, and email channels
• Enter customer requests efficiently into SAP
• Resolve customer inquiries and manage complaints




• Maintain excellent relationships with clients and sales teams
• Promote products and relay ongoing promotions to clients

Requirements:
• Minimum three years of customer service experience
• Proficient in English and French, both written and verbal
• Strong organizational skills and attention to detail
• Experience with MS Office and SAP is preferred
• Ability to multitask in a fast-paced setting

Utilize your bilingual skills and customer service expertise to contribute to Nutritional Fundamentals for Health Inc.'s success.
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📌 Part-Time Bilingual Customer Service Specialist (Quebec City)
🏢 New Roots Herbal
📍 Quebec City

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