Elevate customer service skills as an Order Entry Associate at CMP in Vaughan, ON. Manage order processing, troubleshoot issues, and ensure exceptional customer experiences daily.

CMP, a leader in the marine manufacturing industry, is seeking an Order Entry Associate to enhance client interactions. In this role, you will communicate with customers, handle email orders efficiently, and support E-Commerce operations. Your thorough product knowledge will assist in providing accurate order updates and solving customer inquiries promptly.

Key Responsibilities:
• Communicate with customers via multiple channels
• Process orders, cancellations, and changes daily
• Prepare Credit and Return Goods Authorizations swiftly




• Manage customer complaints and database records
• Maintain high customer satisfaction levels with sales

Requirements:
• 1-3 years of order entry experience in manufacturing
• Experience with E-Commerce and order management
• Familiarity with CRM systems and Microsoft Office
• BSc in Business Administration or relevant field
• Excellent verbal and written communication skills

Utilize your order processing expertise and customer service skills at CMP as you contribute to exceptional client relationships.
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📌 Order Entry Associate in Vaughan (Ontario)
🏢 CMP Group
📍 Ontario