Step into the role of Product Operations Leader at Indigo for a one-year contract. Drive operational efficiencies and enhance customer engagement through effective team leadership.

This position emphasizes managing product flow, visual merchandising, and coaching Customer Experience Representatives. A focus on strategic priorities and adapting to sales trends will ensure exceptional service delivery while meeting customer expectations. Strong communication skills and leadership experience are vital.

Key Responsibilities:
• Manage product flow processes and visual merchandising
• Drive markdown execution and promotional setups
• Mentor Customer Experience Representatives for success
• Assist in hiring and training new team members




• Ensure compliance with health and safety standards

Requirements:
• 1-2 years in relevant customer service or operations experience
• Proven leadership abilities in dynamic environments
• Capacity to prioritize and adapt plans
• Physical ability to handle up to 40 pounds
• Flexibility for diverse work hours, including weekends

Foster a culture of excellence at Indigo, enhancing both employee and customer experiences through innovative operational leadership.
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📌 Contract Product Operations Leader at Indigo (Ontario)
🏢 Indigo-Books-
📍 Ontario