Employment Type: Permanent
Company Description We believe in the power of work. Since 1994, we’ve been partnering with governments and local agencies across Canada to create sustainable employment opportunities for people, businesses and communities. We understand that work gives hope, strengthens relationships and drives economic growth.
Job Description About the role
Location : Expectation to be in office 5 days/week for the first three months and then transition to a hybrid structure with three days in office, Bay St downtown Toronto and 2 days remote
Travel Expectations: May requiresome travel acrossPeel, York, Toronto and Ottawa region
Like WCG, you believe in the power of work, As a Business Support Specialist you'll play an integral role in supporting the team with a range of responsibilities including the coordination and administration of contractual requirements with Service Providers to ensure positive performance and compliance. You'll bring exceptional technical skills, resourcefulness, business experience, and work independently and with the organizations internal and external stakeholders. You will also prepare and analyze reports, continually improve systems and processes to maximize program efficiency, effectiveness and productivity for enhanced client outcomes.
What you'll do
Perform administrative tasks and provide general support for the Contract Management team
Draft communications to external partners in both official languages
Coordinate logistics and provide administrative support for events (in-person and virtual)
Organize file management and improve efficiencies in document storage infrastructure




Prepare and analyze reports and share with the appropriate team members
Contribute to continuous improvement efforts by supporting and assisting the Contract Management team with efficiency and effectiveness initiatives
Work to continually improve organizational systems and process to maximize program efficiency, effectiveness, and productivity in support of enhanced client outcomes
Review reporting and monitor performance and contractual compliance
Act as the internal contact and maintain key partner contacts database and relationships
Liaise with key collaborators on behalf of the organization
Qualifications What you bring
3+ years’ experience in office management or administration
Previous experience in a service-related industry; experience in Employment Services an asset
Ability to manage multiple priorities and deadlines in a fast-paced environment
Excellent customer service, diplomacy, and interpersonal skills
Able to maintain composure during difficult and high-pressure situations
Must be able to work independently with minimal supervision
Above average administrative and organizational skills
Solid problem solving, prioritizing, and multi-tasking skills




Strong digital literacy including social media and advanced Microsoft Office skills, with a focus on Excel
Solid understanding of confidentiality and other professional codes of conduct; must submit for a criminal
Flexibility: able to work travel todifferent locations acrossPeel, York, Toronto and Ottawa region as required
For complete job requirements, see the full Job Description here
Additional Information What we offer
Competitive salary of $55,000 to $60,000 per year
Comprehensive and flexible health and dental benefits
RRSP Matching program of 2.5% base earnings
Ongoing learning and development opportunities
Generous time off policy to encourage work/life balance
A diverse and inclusive workplace with a track record of high employee engagement and teamwork
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#LI-Hybrid
Diversity, Equity, Inclusion and Belonging Matter
WCG isstrengthened by diversity. We arecommitted to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work setting that is built on inclusivity and respect for everyone.
WCG is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.
Passion and Lived Experience Matter!

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📌 Business Support Specialist (Ontario)
🏢 Wcg International Consultants
📍 Ontario