Review and assess new applications to support the progression of the funding program.

Communicate with employers regarding program inquiries and provide follow-up support via phone and email.

Respond to employer leads and inquiries as the first point of contact for the funding program.

Maintain accurate records and documentation related to applications and employer interactions.

Assist with tracking application status and ensuring timely movement through the funding process.

Escalate complex inquiries or issues to the appropriate team members as needed.

Provide general administrative support to ensure smooth program operations.

Requirements

Previous experience in an administrative, customer service, or program support role.

Desire to be proactive and demonstrate initiative with a can-do attitude.

Strong verbal and written communication skills.

Comfortable communicating with employers and external stakeholders by phone and email.

Excellent organizational skills with high attention to detail.

Ability to manage multiple tasks and prioritize work effectively.





Tech savvy and comfortable working with new technology and/or databases.

Familiarity with Microsoft 365 applications and CRM/case management systems considered an asset.

Core Competencies
Demonstrates robust organizational and communication skills while effectively managing multiple tasks in a program support role. Proficient in utilizing technology and CRM systems to enhance program operations and maintain accurate records.

Highest-signal resume keywords

Administrative Support Experience

Customer Service Skills

Strong Verbal Communication

Microsoft 365 Proficiency

CRM/Case Management Familiarity

ATS Optimization Keywords
Soft Skills

Attention to Detail

Proactive Attitude

Initiative

Effective Prioritization

Industry Keywords

Funding Program

Employer Communication

Application Tracking

Program Inquiries

Documentation Management

Tools & Technologies

Microsoft 365

CRM Systems

Databases

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📌 Project Administrative Assistant (Alberta)
🏢 Jobtailor
📍 Alberta