Do you enjoy connecting with people and helping them stay on track with their oral health?

At Smile City Dental , we believe every patient deserves to feel cared for—even after they leave our office. We're looking for a friendly, organized, and motivated Recall Coordinator who loves building relationships, keeping schedules full, and ensuring patients never miss the care they need.

If you're passionate about creating exceptional patient experiences and thrive in a fast-paced dental office, we'd love to meet you!

Schedule
Full-Time

Monday & Friday: 10:00 AM – 5:00 PM

Tuesday – Thursday: 10:00 AM – 7:00 PM

Saturday: 9:00 AM – 5:00 PM

What You'll Do

Contact patients who are due or overdue for hygiene and treatment appointments

Build and maintain a productive recall schedule

Answer patient questions and provide outstanding customer service

Schedule and confirm appointments

Verify insurance when needed and assist with patient inquiriesMaintain accurate patient records and recall systems

Work closely with the clinical team to keep the schedule efficient and productive

Build lasting relationships that encourage patients to return for ongoing care

What We're Looking For

Minimum 2 years of dental administration experience (required)

Experience with recall systems, scheduling, and dental insurance

Strong communication, organization,



and multitasking skills

A friendly, energetic, and patient-focused personality

Comfortable making outbound calls and building rapport with patients

Multilingual candidates are an asset

What We Offer

Competitive hourly wage

Comprehensive dental, medical, and extended health benefits

RRSP contribution program

Continuing education and professional development opportunities

Supportive and collaborative team environment

Opportunities for career growth within our organization

If you love building relationships and making a difference one conversation at a time, we'd love to hear from you.

We are an equal prospect employer committed to fostering a diverse and inclusive workplace.

Compensation is based on experience and qualifications. Hourly rate ranges from $22 to $26 per hour

We are an equal opportunity employer and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your application.

We use AI tools to support parts of our hiring process, but all interviews and final decisions are led by real people who value genuine connection and human judgment.

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📌 Recall Coordinator - Smile City Dental (Ontario)
🏢 Smile City Dental
📍 Ontario