Join DIVERSEcity as a Casual Account Representative, balancing remote and in-office services. This role emphasizes relationship building and exceptional customer service in Surrey.

As an Account Representative, you will focus on key accounts, manage customer needs, and facilitate interpreter services. Ideal candidates will have call center experience, demonstrated bilingual ability, and solid organizational skills. Your role will involve processing accounts and providing marketing outreach to enhance relationships.

Key Responsibilities:
• Maintain communications with key customer accounts
• Manage and resolve service complaints efficiently
• Oversee CRM system transactions and reports
• Conduct outreach and marketing initiatives
• Support interpreter training and service delivery

Requirements:
• One year experience in a call center
• Experience as an account representative
• Relevant post-secondary education
• Strong experience with CRM database tools
• Fluent in English and another language

Leverage your customer relations skills while contributing to DIVERSEcity's mission in Surrey!
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📌 Casual Account Representative at DIVERSEcity (British Columbia)
🏢 DIVERSEcity Community Resources Society
📍 British Columbia