Join ABE Equipment as a Customer Service Field Technician, renowned for excellence in beverage equipment. This role combines hands-on technical support with customer engagement, requiring robust communication and a mechanical aptitude. As a key technician, you will address customer concerns and provide real-time technical assistance related to mechanical, electrical, and programming issues.

This agile position involves travel throughout the U.S. and potentially internationally, emphasizing problem-solving and effective communication. Your tasks will not only involve troubleshooting but also training customers in utilizing Norland products effectively. Key Responsibilities:
Serve as primary contact for customer inquiries and support




Provide technical assistance for mechanical and electrical systems
Coordinate parts returns and research defects
Ensure effective shipment of required parts to customers
Document customer communications using CRM software Requirements:
Authorization to work in the United States
Strong technical skills in mechanical and electrical systems
Excellent communication and negotiation abilities
Willingness to travel extensively
Basic computer literacy for tracking systems Bring your technical skills, problem-solving ability, and customer focus to ABE Equipment's team.

📌 Field Technician For Customer Service At Abe Equipment
🏢 Norland International
📍 Field