Job Summary

Full-Time | Monday–Friday

AutoTech Inc. is looking for a friendly, organized, and sales-driven Front Desk Sales / Customer Service Representative to join our automotive repair shop in West Kelowna.

This position is the first point of contact for our customers. We’re looking for someone who is confident speaking with customers, comfortable with sales, organized in a busy environment, and able to provide excellent customer service both in person and over the phone.

Responsibilities
Greet customers and provide qualified, friendly service
Answer incoming phone calls and respond to customer inquiries
Book and manage service appointments
Explain recommended repairs and services to customers
Prepare estimates and obtain customer approvals
Follow up with customers regarding estimates and recommended work
Sell automotive maintenance and repair services
Communicate with technicians regarding vehicle status and repairs
Keep customers updated throughout the repair process
Process invoices and customer payments
Maintain accurate customer and vehicle information




Help keep the front office organized and running efficiently

What We’re Looking For:
Solid customer service and communication skills
Confident and comfortable with sales
Professional and positive attitude
Solid organizational and multitasking skills
Comfortable using computers and learning automotive software
Reliable and able to work independently
Automotive knowledge or previous experience in a repair shop, dealership, parts department, or service advisor role is an asset
Willingness to learn about automotive repairs and services

What We Offer:
Full-time, Monday–Friday schedule
Stable year-round employment
Friendly, professional work environment
Opportunity to learn and grow within the automotive industry
Competitive compensation based on experience

Please apply with your resume and a brief introduction about yourself and any customer service, sales, or automotive experience you have. Pay: $18.00-$25.00 per hour

Work Location: In person

📌 Front Desk Sales West Kelowna
🏢 Kelowna AutoTech
📍 West Kelowna