Education: Secondary (high) school graduation certificate
Experience: Will train
Work setting
Hotel, motel, resort
Tasks
Register arriving guests and assign rooms
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests' departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs




Contact customers to deliver requested wakeup calls
Provide customer service
Computer and technology knowledge
Multi-line switchboard
Internet
Security and safety
Bondable
Criminal record check
Transportation/travel information
Own transportation
Work conditions and physical capabilities
Fast-paced workplace
Standing for extended periods
Work under pressure
Personal suitability
Efficient interpersonal skills
Flexibility
Organized
Reliability
Team player
Are you available for shift or on-call work?

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📌 Front desk agent (Newfoundland and Labrador)
🏢 Hospitality Newfoundland and Labrador
📍 Newfoundland and Labrador