Lead sales and manage team operations as a Sales Manager at Michaels in Irving, Texas. Drive customer satisfaction and implement company standards in a creative retail environment.

As a Sales Manager with The Michaels Companies, you will guide team adherence to SOPs while optimizing customer experience. With over 3 years of retail leadership experience, you will oversee store operations, manage the Balloons business, and promote customer loyalty programs. Your influence will be vital in training and developing team members for success.

Key Responsibilities:
• Assist Store Manager in leading store operations
• Model best-in-class Customer Experience practices
• Oversee execution of Company policies and standards




• Promote Loyalty Rewards Program for customer retention
• Train and develop team members for impactful service

Requirements:
• Minimum 3+ years of retail leadership experience
• Ability to lift and move merchandise up to 50 pounds
• Strong customer service and leadership skills
• Flexibility to work nights and weekends
• Experience with BOPIS and Same Day Delivery operations

Elevate customer interactions, drive sales performance, and foster a creative workplace at Michaels.
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📌 Sales Manager at Michaels (Newfoundland and Labrador)
🏢 Michaels
📍 Newfoundland and Labrador