Elevate customer experiences as a Retail Support Specialist with DSI for AT&T.; Deliver critical support directly to customers in busy retail settings while fostering strong partnerships.

As the Retail Support Specialist, you will provide essential assistance to AT&T; customers inside retail locations. This role demands strong communication, technical troubleshooting, and emotional resilience amid high-volume interactions. Your professional approach will ensure effective issue resolution and maintain high service standards throughout the day.

Key Responsibilities:
• Offer friendly and solution-oriented customer support
• Resolve inquiries regarding billing and device issues
• Troubleshoot wireless devices and feature concerns




• Work effectively in rapid-paced retail environments
• Collaborate with retail employees to enhance service

Requirements:
• Strong customer service and communication expertise
• Ability to manage high-stress or escalated situations
• Proficiency in multitasking across various systems
• Attention to detail and problem-solving capabilities
• Flexible working hours including weekends and holidays

Make a difference in customer support with DSI, focusing on service quality and partnership building in a fast-paced retail environment.
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📌 DSI Retail Support Specialist Opportunity (New Brunswick)
🏢 DSI Systems
📍 New Brunswick