11 Aug
|
Travel + Leisure
|
British Columbia
11 Aug
Travel + Leisure
British Columbia
Elevate guest experiences as a Guest Services Supervisor at Travel + Leisure Co. This temporary role requires leadership, problem-solving, and exceptional service standards to enhance guest satisfaction.
In this position, you’ll lead daily guest service shifts, ensuring adherence to check-in and check-out procedures. Your proactive approach will help resolve guest issues and anticipate needs effectively, fostering positive interactions with guests and associates alike. Through hands-on training and development, you will coach your team in delivering outstanding service and maintaining effective operations.
Key Responsibilities:
• Lead daily operations for guest service teams
• Oversee guest check-in and check-out procedures
• Maintain accurate room inventory and communications
• Administer staff schedules per guest and financial needs
• Train staff on customer service excellence
Requirements:
• Valid driver’s license required
• 1 year of supervisory experience needed
• Basic leadership, coaching, and mentoring skills
• Proficiency in property management systems
• Excellent verbal and written communication skills
Drive excellence in guest services while shaping unforgettable experiences with Travel + Leisure Co.
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📌 Guest Services Supervisor at Travel + Leisure Co. (British Columbia)
🏢 Travel + Leisure
📍 British Columbia