Elevate your career as a Bilingual Care Access Representative with CBI Home Health in Toronto. Join a dedicated team managing scheduling and coordination to enhance client care.

CBI Home Health is seeking Care Access Representatives in Toronto, Mississauga, or Ottawa. This role requires effective communication and problem-solving skills to support high-quality care through a busy contact center. Ideal candidates will excel in multitasking while enhancing the client experience.

Key Responsibilities:
• Schedule care providers efficiently using specialized software
• Meet KPIs for call volume and scheduling accuracy
• Communicate openly with clients and care providers
• Build solid relationships with stakeholders
• Maintain accurate scheduling databases and care plans

Requirements:
• Minimum Grade 12 education required
• 2+ years customer service or scheduling experience
• Proficient in Microsoft Office and scheduling software
• Strong verbal and written communication skills
• Fluent in French and English

Make a meaningful impact with CBI Home Health by enhancing care coordination and client satisfaction.
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📌 Bilingual Care Access Representative Toronto (Ontario)
🏢 Cbihomehealth
📍 Ontario