Elevate your career with Intact as a Part-Time Customer Accounts Representative in St. John's. This hybrid role focuses on exceptional customer service and billing support in a dynamic call center setting.

Join Intact's expanding team, where you will assist Brokers and Clients with their billing inquiries. This position requires a minimum of 21 hours per week, including weekend availability. You'll thrive in a fast-paced setting while adhering to performance metrics and offering operational guidance.

Key Responsibilities:
• Respond to customer billing inquiries via phone
• Adhere to call center metrics for service levels
• Process banking updates and payment schedule amendments
• Promote self-service tools for enhanced customer experience
• Ensure accuracy while following established workflows

Requirements:
• One year of customer service experience
• Previous billing experience is a strong asset
• Effective oral and written communication skills
• Detail-oriented with strong organizational skills
• Must be eligible to work in Canada

Bring strong customer service skills and a commitment to excellence to Intact’s Customer Accounts Team in St. John's.
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📌 Part-Time Customer Accounts Representative (Newfoundland and Labrador)
🏢 Intact
📍 Newfoundland and Labrador