Customer Support Specialist Bilingual Legal/Medical FieldRemote role must be physically located in CanadaMonday to Friday 9am to 5pm$28.00Are you fully bilingual in English and French with experience in the legal or medical field?In this role, you’ll handle inbound, warm-transferred calls, support clients through complex questions, and interpret documentation while managing sensitive matters with professionalism, accuracy, and empathy.This is a remote, work-from-home role using your own computer, ideal for Law Clerks, Paralegals, or those with similar legal support experience who enjoy client-facing work in a structured setting.What You’ll DoHandle inbound, warm-transferred callsSupport callers with complex legal or medical questionsInterpret documentation and provide accurate,



personalized guidanceResearch issues using internal systems and document files clearlyManage sensitive conversations with professionalism and empathyWhat We’re Looking ForLegal or medical background strongly preferredExcellent communication, judgment, and active listening skillsComfortable navigating multiple systems in a fast-paced environmentStrong attention to detail and documentation skillsClean criminal record check requiredUse your own computer with:Internet: 20 Mbps download / 5 Mbps upload, jitter ≤ 20 msProcessor: Intel i5, AMD Ryzen 5, or betterMemory & Storage: 8 GB RAM, 256 GB storage (minimum)Operating System: Windows 10 or higherA MacBook Pro (M1 chip) running Windows 10 or higher may also be considered

📌 Customer Support Specialist - C$28 An Hour - Remote (Longueuil)
🏢 Synergie Canada
📍 Longueuil