Join Germain Hotels as a Guest Service Agent, where your friendly demeanor makes every guest feel special. This role focuses on creating memorable experiences through attentive service and personalized interactions.

You will handle check-in and check-out while responding to guest requests with creativity and care. Excellent communication skills and a customer-oriented mindset are essential as you work to resolve any issues and ensure satisfaction. Your professionalism will enhance our guest service culture.

Key Responsibilities:
• Verify and detail arrivals and departures
• Address guest inquiries via phone, email, or in person
• Resolve guest issues proactively and courteously
• Collaborate to improve guest experiences
• Ensure smooth daily operations

Requirements:
• Hospitality diploma is a plus
• Exceptional communication abilities
• Customer service-oriented and positive
• Skilled handling of challenges
• Good computer skills are preferred

Elevate guest interactions with your passion for service at Germain Hotels.
#J-18808-Ljbffr

📌 Hospitality Guest Service Agent Needed (Quebec City)
🏢 Germain Hôtels
📍 Quebec City