Position: Casual Communicator Posting Type: InternalStatus: Full time vacancy, 12-month casual contract Hours of work: 12-hour rotating shifts (days, nights, and weekends), 36-hours per week, excluding holidaysCompensation Level: $72,338 through to $96,451 Application Opening: January 28, 2026Application Deadline: February 11, 2026We invite online applications from our civilian members for a position of Casual Communicator.PURPOSE OF POSITIONUnder the direction of the Communications Manager, the incumbent will provide an effective and efficient link between the public and the police through professional communications.SUMMARY OF DUTIES AND RESPONSIBILITIESAttend mandatory training and undergo proficiency testing as deemed appropriateReceive telephone requests for service from the public and upon obtaining sufficient detailed information, prioritize the call for service and forward the same to the appropriate police field unit (s) or other agency by computer-aided dispatch and/or voice radio transmission or telephone, according to policy and procedure.Dispatch and monitor officers and maintain contact for officer safetyMonitor police units using GPS information systemsMonitor audio and video systems as per Policy and ProcedureFunction as a switchboard/C.P.I.C. (Canadian Police Information Centre) operator, answering the administration telephone lines and querying C.P.I.C. on behalf of non-mobile digital terminal unitsMaintain RMS (Records Management System) and C.P.I.C.



and other information systems as necessaryBe accountable to the supervisor for the duties describedPerform other duties as assigned.KNOWLEDGEWorking knowledge of standard office and communications softwareWorking knowledge of data entrySKILLSExcellent oral and written communication skillsComputer literate in word processingProficient in keyboarding skillsABILITIESAbility to exercise good judgement and make good decisionsAbility to adhere to policies and take direction from a supervisorAbility to observe, retain and prepare clear, concise and accurate reports and operate communications and general office equipmentAbility to communicate professionally and effectively with people at all levels of comprehension and to handle the public with courtesy and authorityMust be capable of handling multi-tasks and produce work under strict and definitive deadlinesAll other qualifications the position justifiesInterested applicants are invited to complete an Internal Position Application Form and submit it electronically no later than Wednesday, February 11, 2026 at 4:00 pm. Please click on the link below to upload the application with your resume/cover letter:(Apply to this job)Brantford Police Service does not use Artificial Intelligence (AI) enabled tools in the selection or hiring process. Hiring decisions are made by humans based on job-related criteria. Personal information submitted will be used only for the purposes of this competition in accordance with the Freedom of Information and Privacy Act. We welcome and encourage applications from individuals from all backgrounds, including those from underrepresented groups. If you require accommodations during the recruitment process, please let us know and we will work with you to meet your needsLocationBrantford, OntarioDepartmentCommunicationsEmployment TypeCasual

📌 Casual Communicator - C$72,338 - C$96,451 A Year - No Experience Required (Brantford)
🏢 Brantford Police Service
📍 Brantford