Join Haventree Bank as a Bilingual Client Accounts Specialist, providing tailored solutions to clients with exceptional communication and negotiation skills. Emphasizing empathy and professionalism, you will engage with clients across various challenges.

In this role, reporting to the Manager, Client Accounts Management, you will utilize your relationship-building abilities to assist hardworking Canadians. Your skills in client resolutions, organization, and attention to detail will ensure productive management of multiple applications. Your impact on clients' financial security will be significant as you negotiate effectively for the best outcomes.

Key Responsibilities:
• Negotiate payment plans for clients in default
• Manage client insolvencies and discrepancies




• Collaborate with teams to address delinquencies
• Handle risk management for assigned portfolios
• Maintain accuracy in Salesforce reporting

Requirements:
• 1–2 years in a client-facing role
• Understanding of collections/enforcement practices
• Proficient in Microsoft Office and Salesforce
• Strong negotiation and conflict resolution skills
• Bilingual in French and English mandatory

Make a difference by applying your skills to secure better futures for clients at Haventree Bank.
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📌 Client Accounts Specialist at Haventree Bank (Alberta)
🏢 Haventree Bank
📍 Alberta