Become a vital part of CBI Home Health as a Scheduling Representative in Edmonton. Efficiently coordinate care services and enhance patient experiences in your community.
CBI Home Health is hiring for a Care Access Representative. This role requires managing the schedules of care providers while balancing client needs in a busy contact center. Excelling in problem-solving and multitasking, you will maintain strong relationships with clients and fellow staff members to ensure seamless service.
Key Responsibilities:
• Effectively schedule care providers for client needs
• Maintain explicit communication with all relevant parties
• Update care provider records accurately
• Address client issues proactively and efficiently
• Comply with all organizational guidelines
Requirements:
• High school diploma or equivalent required
• 2+ years of scheduling or customer service experience
• Strong organizational and computer skills
• Ability to work in a fast-paced environment
• Knowledge of medical terminology is a plus
Support quality care delivery at CBI Home Health through effective scheduling and communication.
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📌 CBI Home Health Scheduling Representative (Alberta)
🏢 CBI Home Health
📍 Alberta
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