Elevate client relations at our animal hospital as a Client Services Representative. Provide exceptional customer service while facilitating smooth operations for clients and patients.

In this critical role, you will work alongside the Hospital Manager and veterinary staff to enhance client experiences. Your responsibilities will encompass greeting clients, managing check-ins, and efficiently scheduling appointments for treatments and procedures. You will also assist with prescription fills and ensure the reception area remains welcoming and organized.

Key Responsibilities:
• Greet clients and assess their needs promptly
• Schedule treatments and vaccinations for pets
• Assist technicians with prescription instructions
• Handle invoicing and payments accurately
• Maintain a clean and organized waiting area

Requirements:
• High school diploma or GED required
• Prior experience in client service preferred
• Robust communication and telephone etiquette
• Basic veterinary knowledge is beneficial
• Proficiency in Microsoft Office and software

Bring your organizational skills and commitment to excellent service to our dedicated hospital team.
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📌 Client Services Representative at Animal Hospital (British Columbia)
🏢 NVA Canada
📍 British Columbia