Elevate your customer service career with Mainstreet Credit Union as a Senior Customer Service Representative located in Southwestern Ontario. This role focuses on enhancing member experiences through exceptional service and financial advice.

Mainstreet Credit Union is seeking an experienced customer service professional to deliver high-quality support and solutions to our members. The ideal candidate will lead junior staff, oversee transactions, and ensure top-notch service delivery. With a focus on personalized assistance, you will help members understand and utilize our financial products effectively.

Key Responsibilities:
• Provide expert guidance to members on financial services
• Mentor and support Member Service Representatives




• Process and resolve account-related inquiries and transactions
• Maintain treasury guidelines and ensure cash availability
• Monitor service quality to enhance member satisfaction

Requirements:
• Proven track record in member service and sales
• Solid analytical and decision-making abilities
• Detail-oriented with excellent organizational skills
• Proficient in MS Office applications
• Ability to work autonomously and within a team

Join Mainstreet Credit Union in delivering outstanding service and support to our members in Southwestern Ontario.
#J-18808-Ljbffr

📌 Senior Customer Service Expert at Mainstreet (Ontario)
🏢 Mainstreet Credit Union Canada
📍 Ontario