Become a key player at Master as an HVAC-R Customer Relationship Specialist, focusing on customer interactions and order processing in a growing wholesale setting.
In this role, you will act as the gateway between customers and Master’s diverse product offerings. Your ability to manage relationships while processing orders and supporting sales teams will drive customer satisfaction and retention. A solid foundation in technical sales or HVAC-R is essential for addressing clients’ needs effectively.
Key Responsibilities:
• Manage customer inquiries and resolve issues promptly
• Process quotations and assist sales teams
• Source necessary parts or equipment with suppliers
• Maintain accurate inventory and cleanliness standards
• Engage in after-hours support as assigned
Requirements:
• Strong verbal and written communication capabilities
• Experience with Microsoft Office Suite
• Effective multitasking and time management skills
• Background in HVAC-R or technical sales (preferred)
• Available for emergency on-call support
Become a trusted point of contact, ensuring clients receive high-quality service at Master.
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