Wallace & Wallace is a leading provider of fencing, overhead doors, and access solutions across Manitoba. As an ASSA ABLOY branded company, we are part of a global organization committed to safety, security, and innovation.

Position Summary
Wallace & Wallace, an ASSA ABLOY branded company, is seeking a motivated and detail oriented Inside Sales Representative to support our fencing and overhead door business in Winnipeg. This role is responsible for responding to customer inquiries, preparing accurate quotations, following up on sales opportunities, and supporting customers throughout the sales and order fulfillment process.

The successful candidate will work closely with external sales, estimating, operations, and installation teams to ensure customer requirements are clearly understood and delivered. This position is well suited for someone with strong organizational skills, a customer‑focused approach, and an interest in construction‑related products.

Key Responsibilities

Respond to inbound customer inquiries related to fencing and overhead door products

Provide product information and guidance to residential, commercial, and industrial customers

Qualify customer needs based on application, measurements, usage, and site conditions

Follow up on quotations and sales inquiries to support order conversion

Build and maintain solid relationships with contractors, builders, and end‑use customers

Quoting & Order Processing

Prepare accurate quotations for fencing systems and overhead doors, including materials, accessories, and options

Interpret drawings,



measurements, and specifications provided by customers

Coordinate with estimating, operations, and installation teams to confirm scope, pricing, and scheduling requirements

Process sales orders and ensure all documentation is complete and accurate

Communicate product availability, lead times, and pricing updates to customers

Product & Technical Knowledge

Develop a strong working knowledge of Wallace & Wallace’s fencing and overhead door product lines

Understand basic construction terminology and installation considerations

Identify when additional information, site measurements, or field verification is required

Support customers with general product and technical questions, escalating complex matters as needed

Maintain accurate customer, quoting, and order records in company systems

Track quote status, follow‑ups, and sales activity

Support outside sales representatives and estimators as required

Assist with reporting on sales activity and pipeline performance

Performance & Continuous Improvement

Work toward meeting established sales targets and performance metrics

Identify opportunities for upselling and cross‑selling





Participate in product, system, and sales training programs

Adhere to Wallace & Wallace standards, policies, and safety requirements

Qualifications & Experience
Required

1–3 years of experience in inside sales, counter sales, or customer service

Strong communication and interpersonal skills

Excellent attention to detail and accuracy

Proficiency with Microsoft Office (Outlook, Excel) and CRM or order‑entry systems

Ability to manage multiple quotes and priorities in a fast‑paced environment

Strong customer service mindset and problem‑solving skills

Preferred

Experience in fencing, overhead doors, building materials, or construction supply

Familiarity with construction drawings, measurements, or take‑offs

Experience working with contractors or trades

Post‑secondary education in business, construction, or a related field

What We Offer

Competitive salary with a comprehensive benefits package.

Opportunity for growth and advancement within the company.

Continuous training and professional development.

A positive, team-focused environment where your input is valued.

All qualified applicants must be legally entitled to work in Canada. We thank all applicants who apply but only those selected for an interview will be contacted.

Wallace & Wallace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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📌 Inside Sales Representative - Fencing & Overhead Doors (Manitoba)
🏢 Wallace + Wallace Fences and Doors
📍 Manitoba