Enhance patient experiences as a Healthcare Customer Service Representative at BayCare in Tampa, FL. This role focuses on delivering quality service and support to patients in a thriving multi-specialty group.

BayCare is looking for a full-time Hospital Clinic Rep for its Gastroenterology department situated in Tampa. You will be on the frontlines greeting patients, managing their appointments, and addressing their inquiries. Assisting with billing matters and ensuring the accuracy of patient records is key to this role.

Key Responsibilities:
• Greet patients and efficiently manage sign-ins
• Obtain and verify essential patient information
• Schedule appointments and coordinate referrals
• Assist patients with inquiries and procedural arrangements
• Ensure encounter form completeness before checkout

Requirements:
• High School diploma or equivalent required
• 6 months healthcare experience required
• Customer service experience of at least 6 months
• Preferred: experience at medical front desk
• Robust attention to detail and communication skills

Help BayCare provide exemplary service to the Tampa community.
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📌 BayCare Healthcare Customer Service Rep (Newfoundland and Labrador)
🏢 BayCare Health System
📍 Newfoundland and Labrador