Become a Customer Service Advisor for the City of Niagara Falls, delivering exceptional support in a part time role. In this role, you ensure first-contact resolution for diverse customer inquiries across various locations. Join the City’s Customer Service team as a part-time Service Advisor where your expertise in front-line customer service plays a crucial role.

With a focus on providing knowledgeable assistance, you will manage inquiries, complaints, and process financial transactions. Collaboration with team members and effective communication channels will ensure a welcoming workplace for all customers. Key Responsibilities:
Provide timely, knowledgeable service to customers
Address inquiries and escalate complex issues as needed




Maintain a positive environment for customer interactions
Process financial transactions for City services
Assist with program registrations and office communications Requirements:
Minimum two years of post-secondary education in Business Administration
Two years of frontline customer service experience
Understanding of municipal governance and services
Proficient in MS Office and CRM systems
Robust interpersonal skills in team settings Leverage your customer service skills to enhance the experience at the City of Niagara Falls.

📌 Customer Service Advisor Niagara Falls
🏢 Corporation of the City of Niagara Falls
📍 Niagara Falls