Drive exceptional service delivery as a Customer Experience Manager at TD Canada Trust in Dollard-des-Ormeaux, Quebec. Engage with clients, lead teams, and ensure compliance for an outstanding customer experience. As a Customer Experience Manager, you will play a critical role in shaping interactions at TD Canada Trust.

This leadership position requires mentoring employees, meeting customer demands, and fostering collaboration among internal teams. You’ll also focus on coaching strategies that enhance customer conversations and resolve complaints effectively. Key Responsibilities:
Mentor team members for operational excellence
Oversee employee scheduling and policy adherence
Collaborate with partners for improved customer service
Resolve client complaints using established guidelines
Monitor workflows and prioritize team tasks Requirements:
Undergraduate degree or 3+ years' experience
Knowledge of banking solutions and operational functions
Proficiency in MS Office and internet applications
Solid communication and organizational skills
Agile leadership and influential skills in a fast-paced setting Lead the Customer Experience team at TD Canada Trust, ensuring every interaction offers exceptional service.

📌 Customer Experience Manager – Td Canada Trust Dollard Des Ormeaux (Dollard-Des Ormeaux)
🏢 The Toronto-Dominion Bank (Canada)
📍 Dollard-Des Ormeaux