Contribute to Alberta's Child Care Programs as a Processing Centre Advisor. This hybrid role involves assessing applications and providing crucial support for the Child Care Subsidy Program. The Government of Alberta seeks Child Care Assessors/Representatives for a contract position in Edmonton or Calgary.

Your main responsibilities include determining eligibility, providing customer support, and resolving complex issues in a confidential manner. You'll maintain compliance with government policies while ensuring clients receive accurate information and assistance. Key Responsibilities:
Review and process child care subsidy applications and renewals
Assess client eligibility by examining financial documentation
Respond to client inquiries through various communication channels
Guide families and providers on program requirements
Resolve application and payment-related issues efficiently Requirements:
High School Diploma or GED
3+ years in customer service or retail
2+ years researching documentation
Robust analytical and communication skills
Ability to interpret policies and maintain confidentiality Support Alberta's families while enhancing your expertise in a critical administrative role.

📌 Child Care Processing Centre Advisor Edmonton (Canada)
🏢 SereneAid
📍 Canada